Refund / Re-issue Policy
Refund/Re-issue Policy:
Flight
- BringH Holidays follows airline’s cancellation and re-issue policy.
- To cancel/ re-issue, customer must confirm BringH 72 hours prior to the travel date.
- To cancel/ re-issue, customer needs to send an email to [email protected] attaching the e-ticket and briefly mentioning the requirements.
- Cancellation fee and a Standard service charge may apply in case of any change.
- Cancellation fee is shared by the Airlines and may get changed at any time.
- Service charge is only BDT 500 for International flight and BDT 100 for Domestic flight.
- For Domestic Flight, refund will get initiated (if applicable) after a successful cancellation and refunded amount may reflect in your account within 3 to 7 working days depending on your bank. For International Flight, it may take up to 3 weeks to process the refund and reflect in your account depending on the airline and your bank.
*Convenience fee is charged by the service provider & it is non-refundable.
Hotel
- BringH Holidays follows property’s cancellation policy.
- To Cancel a booking, customer must be contact to BringH reservation team to confirm the cancellation.
- Cancellation fee may apply depending on the property and the time of cancellation.
- No-Show charge.
- Date change is not possible for any hotel booking. Customer needs to cancel the previous booking and rebook with the new date.
- Booking for black-out dates are not cancellable or refundable.
- Refund will get initiated (if applicable) after a successful cancellation and refunded amount may reflect in your account within 3 to 7 working days depending on your bank.
*Convenience fee is charged by the service provider & it is non-refundable.
Tour
- BringH Holidays follows tour operator’s cancellation policy.
- To Cancel a booking, customer must be contact to BringH reservation team to confirm the cancellation.
- No-Show charge.
- Please check the given policy under each tour before booking.
- Booking for black-out dates are not cancellable or refundable.
- Refund will get initiated (if applicable) after a successful cancellation and refunded amount may reflect in your account within 3 to 7 working days depending on your bank.
*Convenience fee is charged by the service provider & it is non-refundable