Refund / Re-issue Policy

Refund/Re-issue Policy:

Flight

  • BringH Holidays  follows airline’s cancellation and re-issue policy.
  • To cancel/ re-issue, customer must confirm BringH 72 hours prior to the travel date.
  • To cancel/ re-issue, customer needs to send an email to [email protected] attaching the e-ticket and briefly mentioning the requirements.
  • Cancellation fee and a Standard service charge may apply in case of any change.
  • Cancellation fee is shared by the Airlines and may get changed at any time.
  • Service charge is only BDT 500 for International flight and BDT 100 for Domestic flight.
  • For Domestic Flight, refund will get initiated (if applicable) after a successful cancellation and refunded amount may reflect in your account within 3 to 7 working days depending on your bank. For International Flight, it may take up to 3 weeks to process the refund and reflect in your account depending on the airline and your bank.

*Convenience fee is charged by the service provider & it is non-refundable.

Hotel

  • BringH Holidays follows property’s cancellation policy.
  • To Cancel a booking, customer must be contact to BringH  reservation  team  to confirm the cancellation.
  • Cancellation fee may apply depending on the property and the time of cancellation.
  • No-Show charge.
  • Date change is not possible for any hotel booking. Customer needs to cancel the previous booking and rebook with the new date.
  • Booking for black-out dates are not cancellable or refundable.
  • Refund will get initiated (if applicable) after a successful cancellation and refunded amount may reflect in your account within 3 to 7 working days depending on your bank.

*Convenience fee is charged by the service provider & it is non-refundable.

Tour

  • BringH Holidays follows tour operator’s cancellation policy.
  • To Cancel a booking, customer must be contact to BringH  reservation  team  to confirm the cancellation.
  • No-Show charge.
  • Please check the given policy under each tour before booking.
  • Booking for black-out dates are not cancellable or refundable.
  • Refund will get initiated (if applicable) after a successful cancellation and refunded amount may reflect in your account within 3 to 7 working days depending on your bank.

*Convenience fee is charged by the service provider & it is non-refundable